River Monitor: coordinator onboarding guide

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Your role

• As a team coordinator you can submit field reports, see your whole team's report list on the team dashboard (/teams/<team id>), and help volunteers who forget their PIN.
• Reporters can submit field reports; viewers can only see the team page. Reporters and viewers see team totals plus only their own reports.

Joining your team

• The site admin gives you an invite link. Open it and join. Links are shown once, are never emailed, expire, and can be revoked.
• If a link says it is invalid, expired or used up, ask the admin for a new one.

Bringing in volunteers (no email needed)

• The admin creates a volunteer code for your team. Hand it over in person or by your usual channel; the app sends nothing.
• The volunteer opens /volunteer, enters the code, picks a display handle and a 6-digit PIN, and becomes a reporter in your team.
• Five wrong PINs lock a handle for 15 minutes.

When a volunteer forgets their PIN

• On your team dashboard, use Reset PIN next to the volunteer. You get a one-time temporary PIN, valid 72 hours, shown once.
• Give it to the volunteer yourself. At next log-in they must choose a new PIN. Every reset is logged.

How reports are counted

• Each report counts for one team only: the team its author most recently joined (as coordinator or reporter) before submitting it. Viewers never get credit.
• The dashboard shows no GPS coordinates, photos or reviewer notes.

Using the town pages with your community

• /towns lists the 10 towns. Each town page shows the latest Mekong River Commission gauge level, whether it is low or high for the time of year, a one-sentence summary and a printable notice.
• Thai, Lao, Khmer and Vietnamese text is machine translation, pending native review. Please tell the admin about wording that is wrong or unclear.
• Some towns have no gauge of their own; the page then shows the nearest gauge and says so.

7-day rise outlook (beta)

• Where it passed a pre-registered test against two simple baselines, a town page links to a 7-day rise outlook. It is background information, not a flood warning.
• Tan Chau uses a tide-adjusted version (15-day average level). The scoreboard (/scoreboard) shows how every forecast performed.

Slow or expensive connection

• Use /lite for plain-text pages with no maps or images, or switch at /low-data.

Safety

• River Monitor is not an official warning service. Always follow your national agency, local authorities and the MRC.
• Never share another person's PIN, invite link or volunteer code in a public place.